Forces Mutual Rescue
100% reassurance for the road ahead, from £56 per year
Breakdown in the UK
you’ll get back on the road fast with over 425 recovery specialists in the UK on hand, 365 days a year*
Be a worry-free wanderer with European cover available
Cover for your car
regardless of who's driving it, if it breaks down
This product is available in the UK and to British Forces Germany (BFG).
Forces Mutual Rescue (Breakdown Cover) is provided by ERS (Syndicate 218 at Lloyds). Visit our legal page for further details.
*Information provided by ERS, March 2020.
Forces Mutual Rescue (Breakdown Cover) is provided by ERS (Syndicate 218 at Lloyds), and is arranged and administered by PMGI Limited trading as Forces Mutual. For further details visit our legal page.
It's important you understand all of the Key Information for Breakdown Cover. We recommend you read the below documents including the Insurance Product Information Document (IPID) before you get a quote or buy and keep it in a safe place.
Breakdown Cover Policy Documents
Have a question?
Take a look at some frequently asked questions about our Breakdown Cover:
+Am I eligible for Breakdown Cover?
Available to UK residents excluding Jersey & Guernsey. Forces based in Germany are also eligible.
+How quickly will someone get to me if I break down?
The aim is to attend the scene of a motor breakdown as quickly as possible. There may be times where delays arise due to external factors beyond control i.e. the weather or roadworks. During these times your patience is appreciated.
+Will you contact my friends or relatives?
So that they don’t worry, a call will be made to a person of your choice to let them know you’re OK.
+Am I covered if I run out of fuel?
You’re covered if you run out of fuel. However, you’re not covered if the lack of fuel is due to fuel company disputes.
+Can I get help if I only have a flat tyre?
Yes, although you should always carry a spare tyre. If you're towing a caravan or trailer, remember to carry a spare tyre for that as well.
+If I'm towing a caravan or trailer, is that covered?
Yes. If your car is towing a trailer or caravan, that's covered as long as it’s attached to the car by a standard 50-millimetre (2 inch) towing coupling. Caravans and trailers are restricted to a maximum length of 7 metres.
+What happens if my car can't be repaired at the roadside?
We will cover the following if the insured vehicle cannot be repaired at the scene of the breakdown or at the nearest available repairer by the end of the working day:
Taking the insured vehicle and you to any one place within the UK that you choose, or
if you are more than 50 miles from the home address:
• vehicle hire up to £250 so that you can complete your journey and return to collect the insured vehicle after repair, or
• alternative means of public transport up to £150 so that you can complete your journey and return to collect the insured vehicle after repair, or
• overnight accommodation (on a room only basis) for 1 night, up to £75 per person to a total of £500, near where the insured vehicle is being repaired
+Am I covered immediately when I purchase cover?
Cover will be valid from midnight on the day that the Breakdown Cover is purchased. Break downs within the initial 24 hours of cover commencing will not be covered. This does not apply to policies at renewal.
+Which countries are covered in Europe?
Any country which is a member of the European Union, Andorra, Iceland, Norway, Serbia or Switzerland (including Liechtenstein).
+What happens if some else drives my car?
Providing they are driving with your permission, your car is covered whoever is driving it. The cover only applies to the car named in the schedule.
+How can I pay my Breakdown Cover?
You can pay for your Breakdown Cover annually by either Direct Debit, debit card or credit card.
+What if I change my mind?
If you decide that this insurance does not meet your needs, you may cancel it, without giving a reason, by contacting us within 14 days from the purchase of this policy and declare your requirement to cancel.
Your premium will be returned to you, unless a claim(s) has been made on the policy within the period of insurance.
The 14-day period applies to new policies and the renewing of existing policies.
+What happens if I replace my car during the period of cover?
Please tell us as soon as possible, either in writing or by phone, about any change of car including details of the registration number, registration date, make and model.
Phone: 0151 363 5290 – (Mon – Fri 9am – 5pm)
+Is this policy automatically renewed?
We’ll contact you nearer the time to discuss your renewal.
+Who provides the Breakdown Cover?
Our Breakdown Cover is provided by ERS (Syndicate 218 at Lloyd's) which is managed by ERS Syndicate Management Limited.
+Do I pay for parts?
The policyholder is responsible for the cost of any parts or petrol etc. which should be paid to the repairer.
+Am I covered anywhere in the UK?
You’re covered anywhere within mainland England, Scotland, Wales, Northern Ireland, the Isle of Man, the Channel Islands and the Scottish Isles.
+Who do I speak to if I have a question about Breakdown Cover?
You can call us on 0151 363 5290 for further information.
Need Breakdown Cover?
Call: 0151 363 5290
Monday to Friday 09:00 - 17:00