How to make a claim
Breakdown
Contact the 24-hour Rescue Control Centre
If you break down in the UK, call: 0800 731 4590 or 01277 235 790.
If you break down in Europe, call: +44 0277 235 790.
If you’re deaf, hard of hearing or speech impaired and require assistance: text your full name and registration number to +44 (0) 7537 404890.
Car Insurance
If you need to claim on your Car Insurance Policy, please call 0330 123 5992, lines are open 24 hours a day, 365 days a year.
For Motor Insurance Legal Protection Claims:
Claims notification for accidents that are not your fault, call 01625 466843, lines are open 24 hours a day, 265 days a year.
Claims notification for contract disputes and motoring prosecutions, call 0117 917 1698 or visit www.arag.co.uk/newclaims, lines are open 9am to 5pm Monday to Friday excluding bank holidays.
Legal advice helpline (personal legal advice 24 hours a day 365 days a year and UK tax advice 9am-5pm Monday to Friday excluding bank holidays) +44 (0)344 571 7977.
Healthcare
The claims team is here to support you every step of the way – from guidance on what’s covered to help with your claim process, Call 0208 049 8387 or email forcesmutual@healix.com, lines are open 8am to 6pm Monday to Friday.
Kit Insurance
If you need to claim on your policy, please call 0333 043 4640 or email forcesmutualclaims@claimsconsortiumgroup.co.uk.
For Personal Liability claims, please call 0333 043 4639 or email forcesmutualclaims@claimsconsortiumgroup.co.uk.
Personal Accident Insurance
If you need to claim on your policy, please call 0333 043 4638 or email forcesmutualclaims@claimsconsortiumgroup.co.uk.
Travel Insurance
If you require 24-hour emergency medical assistance, please call +44 (0)2921 684 263.
For all other non-emergency claims, please call 01444 442277.